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Outage in OpenPhone

SMS Service down

Resolved Major
August 17, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Messaging is down due to underlying carriers having issues with SMS deliverability. We will update once we have more information.
Components affected
OpenPhone Text Messaging

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/18/2023 03:02AM

Messaging outage has been resolved by the carriers. Messaging was down for around 20 mins.

MONITORING over 2 years ago - at 08/18/2023 12:41AM

Messaging is currently working. We are continuing to monitor the underlying carriers.

IDENTIFIED over 2 years ago - at 08/18/2023 12:25AM

Messaging is down due to underlying carriers having issues with SMS deliverability. We will update once we have more information.

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