Outage in OpenPhone

Increased latency in services

Resolved Minor
September 11, 2023 - Started about 2 years ago - Lasted about 8 hours
Official incident page

Incident Report

We are experiencing increased delays for notifications on our service. Calls and messages still work but activity and general notifications are delayed.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/11/2023 11:24PM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 09/11/2023 09:25PM

Notifications have resumed normal operations.

IDENTIFIED about 2 years ago - at 09/11/2023 08:39PM

Calls and messages are working with increased delays with notifications. We are continuing to work on a fix.

IDENTIFIED about 2 years ago - at 09/11/2023 08:03PM

We are fixing the issue but we still have large latency and slowdowns with notifications and other areas of our service. Calls and Messaging still work.

INVESTIGATING about 2 years ago - at 09/11/2023 03:58PM

We are experiencing increased delays for notifications on our service. Calls and messages still work but activity and general notifications are delayed.

Latest OpenPhone outages

Degraded calling experience - about 2 months ago
Calling Issues - about 2 months ago

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