Outage in OpenPhone
AI transcriptions and call summaries are not working
Resolved Major
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Outage Details
Components affected
OpenPhone CallingLatest Updates ( sorted recent to last )
This incident has been resolved.
Errors from our provider appeared to have stopped and we are starting to recover, however AI summaries and transcriptions may still not be available. We are continuing to investigate and will provide another update in 30m.
Our provider has informed us "a fix has been implemented and we are gradually seeing the services recover. We are currently monitoring the situation."
AI call summaries are not working due to an outage with our provider.
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