Outage in OpenPhone

Reports of some group messaging issues

Resolved Minor

April 17, 2025 - Started 11 months ago - Lasted about 2 hours

Incident Report

We're currently investigating some reports of group messaging issues. Our team is on it, and we'll share more information as soon as possible.

Need to monitor OpenPhone outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

MONITORING 11 months ago - at 04/17/2025 10:04PM

Our upstream messaging provider has deployed a fix for the group messaging outage. Service should now be restored, we are continuing to monitor the situation.

INVESTIGATING 11 months ago - at 04/17/2025 09:47PM

Our upstream provider for group messaging is experiencing an outage and has identified the issue. They are currently working to deploy a fix. This issue is currently only impacting Group MMS messages. SMS and 1 to 1 MMS messages should be unaffected. We are monitoring the situation and will provide regular updates.

INVESTIGATING 11 months ago - at 04/17/2025 09:30PM

We have confirmed that our upstream provider for group messaging is experiencing a temporary outage and is investigating. This issue is currently only impacting Group MMS messages. SMS and 1 to 1 MMS messages should be unaffected. We are monitoring the situation and will provide regular updates.

INVESTIGATING 11 months ago - at 04/17/2025 08:57PM

We're currently investigating some reports of group messaging issues. Our team is on it, and we'll share more information as soon as possible.

Latest OpenPhone outages

Inbound Email Incident - about 3 hours ago

Calling Incident - 7 days ago

Contact Retrieval Issue - 8 days ago

Intermittent Slowness on Web Application - 17 days ago

Web + Desktop Outage - about 1 month ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook