Outage in OpenPhone
Contact Retrieval Issue
Resolved Minor
February 26, 2026 - Started about 17 hours ago
- Lasted about 2 hours
Incident Report
We are currently experiencing a database performance issue which is impacting the retrieval and updating of contacts. The engineering team has identified the issue and are working to resolve the problem.
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Latest Updates ( sorted recent to last )
MONITORING
about 16 hours ago - at 02/26/2026 04:39PM
Systems are performing normally. We will continue to monitor and ensure that performance remains within acceptable levels.
IDENTIFIED
about 17 hours ago - at 02/26/2026 03:28PM
We are currently experiencing a database performance issue which is impacting the retrieval and updating of contacts. The engineering team has identified the issue and are working to resolve the problem.
Latest OpenPhone outages
Intermittent Slowness on Web Application - 9 days ago
Web + Desktop Outage - 24 days ago
Contacts Performance - about 1 month ago
Payment Issues - 2 months ago
Degraded Integration Performance - Hubspot + Salesforce - 3 months ago
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