Outage in OpenPhone
Contact Retrieval Issue
Resolved Minor
February 26, 2026 - Started about 2 months ago
- Lasted about 2 hours
Incident Report
We are currently experiencing a database performance issue which is impacting the retrieval and updating of contacts. The engineering team has identified the issue and are working to resolve the problem.
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Latest Updates ( sorted recent to last )
MONITORING
about 2 months ago - at 02/26/2026 04:39PM
Systems are performing normally. We will continue to monitor and ensure that performance remains within acceptable levels.
IDENTIFIED
about 2 months ago - at 02/26/2026 03:28PM
We are currently experiencing a database performance issue which is impacting the retrieval and updating of contacts. The engineering team has identified the issue and are working to resolve the problem.
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