Outage in OpenPhone
Calling Incident
Resolved Minor
February 27, 2026 - Started 6 days ago
- Lasted about 1 hour
Incident Report
Monitoring has detected an abnormally high call failure rate. On-call engineers have acknowledged and are investigating the situation.
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Latest Updates ( sorted recent to last )
MONITORING
6 days ago - at 02/27/2026 06:41PM
Calling metrics have returned to normal. The engineering team is continuing to monitor the situation.
IDENTIFIED
6 days ago - at 02/27/2026 06:40PM
Investigating reports of forced session logout as a result of the outage.
IDENTIFIED
6 days ago - at 02/27/2026 06:37PM
Expanding scope to include impact on messaging
IDENTIFIED
6 days ago - at 02/27/2026 06:32PM
The engineering team identified an issue with one of our service providers and are working to deploy a fix.
INVESTIGATING
6 days ago - at 02/27/2026 06:20PM
Monitoring has detected an abnormally high call failure rate. On-call engineers have acknowledged and are investigating the situation.
Latest OpenPhone outages
Contact Retrieval Issue - 7 days ago
Intermittent Slowness on Web Application - 15 days ago
Web + Desktop Outage - 29 days ago
Contacts Performance - about 1 month ago
Payment Issues - 3 months ago
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