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Outage in OpenPhone

Outgoing MMS temporarily unavailable

Resolved Minor
June 18, 2026 - Started about 1 month ago - Lasted 2 days

Incident Report

We are experiencing an outage of our media attachment system. Media attachments in messages may be temporarily unavailable during this time. This may impact the ability to send attachments on outgoing messages, and the visibility of attachments in message history.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 1 month ago - at 06/20/2026 02:38AM

Restored on web and desktop apps
Outgoing MMS attachments are now functioning normally on web and desktop apps.

Temporarily unavailable on Android and iOS
Resolution for outbound MMS is in progress for Android and iOS.
We are working towards a resolution and will update the status page once service is restored.

INVESTIGATING about 1 month ago - at 06/19/2026 02:54PM

Outgoing MMS remains unavailable. Messages with attachments will continue to fail to send. Remove attachments before sending to ensure delivery. We are actively working on a resolution and will update this page as soon as service is restored.

INVESTIGATING about 1 month ago - at 06/18/2026 11:44PM

MMS attachment outage

Outgoing MMS is temporarily unavailable. Messages with attachments will fail to send. Remove attachments before sending messages to ensure delivery.

Port-in requests and carrier registration submissions unavailable

We're experiencing issues with submitting new port-in requests and carrier registration submissions. Both in-app and form-based submissions are temporarily affected.

We're actively investigating these issues and will update this page as we learn more.

INVESTIGATING about 1 month ago - at 06/18/2026 06:17PM

We are experiencing an outage of our media attachment system.

Media attachments in messages may be temporarily unavailable during this time. This may impact the ability to send attachments on outgoing messages, and the visibility of attachments in message history.

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