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Outage in OpenSesame

Simon Authoring Suite unable to invite or register new user

Resolved Major
September 19, 2025 - Started 7 months ago - Lasted 16 minutes
Official incident page

Incident Report

In Simon Authoring Suite, publishers are unable to invite new users to their account. Simon Authoring Suite is unable to create new users when registering accounts from Salesforce.
Components affected
OpenSesame Simon Authoring Suite

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/19/2025 07:15PM

Simon Authoring Suite has identified and fixed the issue causing errors when inviting and creating new users.

INVESTIGATING 7 months ago - at 09/19/2025 07:00PM

In Simon Authoring Suite, publishers are unable to invite new users to their account. Simon Authoring Suite is unable to create new users when registering accounts from Salesforce.

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