Outage in OpenSesame
Simon Authoring Suite unable to invite or register new user
Resolved MajorIncident Report
In Simon Authoring Suite, publishers are unable to invite new users to their account. Simon Authoring Suite is unable to create new users when registering accounts from Salesforce.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 09/19/2025 07:15PM
Simon Authoring Suite has identified and fixed the issue causing errors when inviting and creating new users.
INVESTIGATING
3 months ago - at 09/19/2025 07:00PM
In Simon Authoring Suite, publishers are unable to invite new users to their account. Simon Authoring Suite is unable to create new users when registering accounts from Salesforce.
Latest OpenSesame outages
Marketplace Search is not working for some users - about 2 months ago
Bulk Course Completion Upload is down - about 2 months ago
Degraded Authoring Experience for Course Generation - about 2 months ago
Degraded Learner Experience for Course Completion - about 2 months ago
Marketplace website is down - 2 months ago
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