Outage in OpenSRS

Cluster B - sending/receiving errors

Resolved Major
March 19, 2023 - Started about 2 years ago - Lasted 41 minutes
Official incident page

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Outage Details

We have received reports of users having issues sending and receiving on our cluster B, we have engaged our network operations team to investigate.
Components affected
OpenSRS Cluster B
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/19/2023 03:40PM

The hosted email and network engineering teams identified a load balancer issue causing the email send/receive failures. Subsequently, the issue was resolved by a manual failover and synchronization. Users impacted by this specific issue are now capable of sending and receiving. This incident is being marked resolved.

Incident Start Time: 03-19-2023 07:45:00
Incident End Time:03-19-2023 15:10:00
Total Duration: 7 hours and 25 minutes

INVESTIGATING about 2 years ago - at 03/19/2023 03:03PM

We have received reports of users having issues sending and receiving on our cluster B, we have engaged our network operations team to investigate.

Latest OpenSRS outages

Outbound Support Emails - 11 days ago
Domain Lookups Failing - 3 months ago
Cluster B Login - 3 months ago

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