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Outage in OpenSRS

Outbound Support Emails

Resolved Minor
May 26, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing an issue with the Reseller Support Department's outbound emails, an issue related to our support software. This is currently being investigated, and we will follow up as updates become available. Note: this has no impact on our own Hosted Email service, or automated emails sent to domain owners and resellers about domains, SSL and accounts.
Components affected
OpenSRS Reseller Support

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/26/2025 05:26PM

This incident has been resolved.

INVESTIGATING 11 months ago - at 05/26/2025 02:27PM

We are currently experiencing an issue with the Reseller Support Department's outbound emails, an issue related to our support software. This is currently being investigated, and we will follow up as updates become available.

Note: this has no impact on our own Hosted Email service, or automated emails sent to domain owners and resellers about domains, SSL and accounts.

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