Outage in OpenSRS

Outbound Support Emails

Resolved Minor
May 26, 2025 - Started 6 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing an issue with the Reseller Support Department's outbound emails, an issue related to our support software. This is currently being investigated, and we will follow up as updates become available. Note: this has no impact on our own Hosted Email service, or automated emails sent to domain owners and resellers about domains, SSL and accounts.
Components affected
OpenSRS Reseller Support
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 05/26/2025 05:26PM

This incident has been resolved.

INVESTIGATING 6 days ago - at 05/26/2025 02:27PM

We are currently experiencing an issue with the Reseller Support Department's outbound emails, an issue related to our support software. This is currently being investigated, and we will follow up as updates become available.

Note: this has no impact on our own Hosted Email service, or automated emails sent to domain owners and resellers about domains, SSL and accounts.

Latest OpenSRS outages

Domain Lookups Failing - 3 months ago
Cluster B Login - 3 months ago
Cluster B Email Outage - 3 months ago

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