Outage in OpenSRS

Phone Support Unavailable

Resolved Minor

September 18, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing technical difficulties with our phone service, impacting our ability to receive and make calls. Our dedicated team is actively working to resolve the issue and restore full phone service functionality as quickly as possible. In the meantime, we recommend reaching out to us through alternative channels (Chat and Email) We appreciate your patience as we work to resolve this issue swiftly. Thank you for your understanding, and we apologize for any inconvenience caused.

Components affected

OpenSRS Reseller Support

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 09/18/2024 08:51PM

This incident has been resolved. Phone support has been restored.

INVESTIGATING over 1 year ago - at 09/18/2024 08:23PM

We are currently experiencing technical difficulties with our phone service, impacting our ability to receive and make calls.

Our dedicated team is actively working to resolve the issue and restore full phone service functionality as quickly as possible.
In the meantime, we recommend reaching out to us through alternative channels (Chat and Email)

We appreciate your patience as we work to resolve this issue swiftly.
Thank you for your understanding, and we apologize for any inconvenience caused.

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