Outage in OpenSRS
Phone Support Degredation
Resolved MinorIncident Report
We are currently experiencing issues with our phone support service provider, which is affecting customers' ability to reach us by phone. For support please connect with us via chat or email for assistance until this is resolved. Thank you for your understanding.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/08/2024 08:26PM
This incident has been resolved. Phone support has been restored.
IDENTIFIED
over 1 year ago - at 10/08/2024 08:04PM
Our phone support provider has posted an update stating this issue now appears resolved. They are seeing an improvement on this as it recovers.
INVESTIGATING
over 1 year ago - at 10/08/2024 07:38PM
We are currently experiencing issues with our phone support service provider, which is affecting customers' ability to reach us by phone. For support please connect with us via chat or email for assistance until this is resolved. Thank you for your understanding.
Latest OpenSRS outages
Phone Support - about 6 hours ago
Reseller Control Panel Responsiveness Issues - about 6 hours ago
Investigating Connectivity Issues – .DE, .CH, .FR Registries - about 1 month ago
3rd party outage effecting Ticketing and Chat - about 1 month ago
OpenSRS/HRS API Failures - about 1 month ago
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