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Outage in OpenSRS

Phone Support Outage

Resolved Minor
June 12, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing issues with our phone support service provider, which is affecting customers' ability to reach us by phone. For support please connect with us via chat or email for assistance until this is resolved. Thank you for your understanding.
Components affected
OpenSRS Reseller Support

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/12/2025 10:03PM

This incident has been resolved. Phone support has been restored.

MONITORING 11 months ago - at 06/12/2025 08:38PM

A fix has been implemented by our phone support service provider and we are monitoring the results.

INVESTIGATING 11 months ago - at 06/12/2025 07:15PM

We are currently experiencing issues with our phone support service provider, which is affecting customers' ability to reach us by phone. For support please connect with us via chat or email for assistance until this is resolved. Thank you for your understanding.

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