Outage in OpenSRS

Phone Support

Minor
January 13, 2026 - Started about 3 hours ago
Official incident page

Incident Report

We are currently experiencing issues with our phone support service provider, which is affecting customers' ability to reach us by phone. For support please connect with us via chat or email for assistance until this is resolved. Thank you for your understanding.
Components affected
OpenSRS Reseller Support

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Latest Updates ( sorted recent to last )
MONITORING about 3 hours ago - at 01/13/2026 06:01PM

The issue has been identified and a fix has been implemented. The results are being monitored.

INVESTIGATING about 3 hours ago - at 01/13/2026 05:42PM

We are currently experiencing issues with our phone support service provider, which is affecting customers' ability to reach us by phone. For support please connect with us via chat or email for assistance until this is resolved. Thank you for your understanding.

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