Outage in OpenSRS

SystemDNS Record Deletion Issue

Resolved Minor

February 24, 2026 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue involving DNS management in the OpenSRS control panel. Customers using the SystemDNS nameservers may see DNS records removed when attempting to update their records in the OpenSRS control panel. Engineering has been engaged and is investigating.

Components affected

OpenSRS SystemDNS

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 02/25/2026 03:53AM

Our Engineers have resolved the issue with DNS records being removed when attempting to update the existing records.

IDENTIFIED about 2 months ago - at 02/24/2026 11:47PM

Our Engineers have identified the cause of this issue with DNS records being removed while updating existing records.

They are in the process of implementing a fix currently.

Updates to come as they are received.

INVESTIGATING about 2 months ago - at 02/24/2026 09:59PM

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