Outage in OpenSRS

Chat Support

Resolved Minor

September 11, 2026 - Started 6 days ago - Lasted about 12 hours
Official incident page

Incident Report

We are currently experiencing connection issues with OpenSRS chat support. Our technical team is actively investigating the issue and working to restore normal service as quickly as possible. In the meantime, we kindly ask all resellers to use email or phone support channels for assistance until the issue has been resolved.

Components affected

OpenSRS Reseller Support

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 09/12/2026 03:14AM

This incident has been resolved.

MONITORING 6 days ago - at 09/11/2026 07:21PM

A fix has been implemented and we are seeing steady improvement in chat service performance.

We will continue monitoring this issue for the time being. Another update will be provided as soon as possible.

INVESTIGATING 6 days ago - at 09/11/2026 03:07PM

We are currently experiencing connection issues with OpenSRS chat support.

Our technical team is actively investigating the issue and working to restore normal service as quickly as possible.

In the meantime, we kindly ask all resellers to use email or phone support channels for assistance until the issue has been resolved.

Latest OpenSRS outages

Cluster B - Webmail and IMAP/POP - 7 days ago

Phone Support - 16 days ago

Domains resolution on systemdns.com nameservers - about 1 month ago

Cluster B Login Issues - about 1 month ago

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