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Outage in OpenSRS

API Timeouts

Resolved Major
October 01, 2026 - Started about 13 hours ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing issues affecting API. During this time, customers may experience slowness or connection failures while making API calls.

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Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 10/01/2026 12:53PM

The systems are stable and we are solving this incident.

MONITORING about 9 hours ago - at 10/01/2026 11:48AM

Services have been stable for approx ~1 hour.
We are monitoring the situation closely to ensure continued stability.

MONITORING about 11 hours ago - at 10/01/2026 10:34AM

The systems are recovering slowly.
Our team is currently monitoring the situation closely to ensure continued stability.

IDENTIFIED about 11 hours ago - at 10/01/2026 09:39AM

We are still experiencing connectivity issues across the Classic Interface, the New Reseller Interface, and the API. Our engineering team has identified the root cause and is actively working on a resolution.

INVESTIGATING about 12 hours ago - at 10/01/2026 08:36AM

We are currently experiencing issues with reseller control panel slowness and API connection failures.
Our engineering team is working on this issue. Please wait for further updates.

INVESTIGATING about 13 hours ago - at 10/01/2026 07:53AM

We are currently experiencing issues affecting API.
During this time, customers may experience slowness or connection failures while making API calls.

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