Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in OpenText

Zix - Microsoft 365 - Users may be unable to access Outlook on the web

Resolved Major
March 19, 2025 - Started over 1 year ago - Lasted about 18 hours
Official incident page

Incident Report

Microsoft 365 is currently experiencing an issue with some users unable to access OWA. Microsoft is working to resolve the issue. We appreciate your patience. Tracking Number: EX1036356 Initial update from Microsoft: Microsoft is investigating a potential issue with Exchange Online and checking for impact to your organization. Microsoft will provide an update within 60 minutes. More info: Users encounter a "Something went wrong" error.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/20/2025 12:56PM

Update from Microsoft:

Microsoft successfully reverted the problematic code change and verified the issue has been remediated through customer confirmation and service health telemetry.

INVESTIGATING over 1 year ago - at 03/19/2025 07:12PM

Update from Microsoft:

Microsoft identified a portion of code which is throwing an error. Microsoft is working to revert the recent code change and reviewing data from the reproduction to determine any additional next steps.

INVESTIGATING over 1 year ago - at 03/19/2025 06:38PM

Microsoft 365 is currently experiencing an issue with some users unable to access OWA. Microsoft is working to resolve the issue. We appreciate your patience.
Tracking Number: EX1036356

Initial update from Microsoft:

Microsoft is investigating a potential issue with Exchange Online and checking for impact to your organization. Microsoft will provide an update within 60 minutes.

More info:

Users encounter a "Something went wrong" error.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook