Outage in OpenText

Zix Email Continuity Service causing duplicate inbound emails

Minor
April 23, 2025 - Started 5 days ago
Official incident page

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Outage Details

We are currently investigating an issue in which our Email Continuity is causing duplicate emails to be generated back to customers mail servers. We apologize for any inconvenience this may be causing.
Latest Updates ( sorted recent to last )
INVESTIGATING 3 days ago - at 04/25/2025 01:22PM

Our engineering team is still working to resolve this issue. We apologize for any inconvenience this may be causing.

INVESTIGATING 5 days ago - at 04/23/2025 01:19PM

We are currently investigating an issue in which our Email Continuity is causing duplicate emails to be generated back to customers mail servers. We apologize for any inconvenience this may be causing.

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Cloud Fax Services and Core Messaging are experiencing a degradation in service - 5 days ago
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