Outage in OpenText

Desktop Messaging BMS experienced service impairment for inbound fax and notice delivery.

Resolved Minor
April 24, 2025 - Started 13 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Desktop Messaging BMS experienced service impairment for inbound fax and notice delivery that started on 24, April 2025 at 19:00 UTC. Service has been restored on 24, April 2025 at 20:30 UTC. Documents and notice backlogs are currently being processed. We appreciate your patience. Tracking Number: IM3685874
Components affected
OpenText Desktop Messaging BMS
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/24/2025 10:39PM

Desktop Messaging BMS experienced service impairment for inbound fax and notice delivery that started on 24 April 2025 at 19:00 UTC. Service was restored on 24 April 2025 at 20:30 UTC. Documents and notice backlogs have been cleared. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3685874

MONITORING 13 days ago - at 04/24/2025 09:44PM

Desktop Messaging BMS experienced service impairment for inbound fax and notice delivery that started on 24, April 2025 at 19:00 UTC. Service has been restored on 24, April 2025 at 20:30 UTC. Documents and notice backlogs are currently being processed. We appreciate your patience.

Tracking Number: IM3685874

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