Outage in OpenText

Zix - Phone System

Resolved Major
April 27, 2025 - Started about 19 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

Phone system is currently experiencing an issue with inbound calling. Teams are currently assembled and working to resolve the issue. We appreciate your patience. As a workaround, you can submit a support ticket by emailing support@zixcorp.com or support@appriver.com. Our team will assist you with your ticket inquiry as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 04/27/2025 08:32PM

This incident has been resolved.

MONITORING about 16 hours ago - at 04/27/2025 08:06PM

Phone system was experiencing an issue with inbound calling. Service has been restored and is now being validated. We appreciate your patience.

INVESTIGATING about 19 hours ago - at 04/27/2025 05:09PM

Phone system is currently experiencing an issue with inbound calling. Teams are currently assembled and working to resolve the issue. We appreciate your patience. As a workaround, you can submit a support ticket by emailing support@zixcorp.com or support@appriver.com. Our team will assist you with your ticket inquiry as soon as possible.

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