Outage in OpenText

Zix - Hosted Exchange (HEX) - Inbound mail

Resolved Minor
May 05, 2025 - Started about 6 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

Hosted Exchange (HEX) is currently experiencing an issue with inbound mail delivery for some mailboxes. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3692378
Latest Updates ( sorted recent to last )
RESOLVED 19 minutes ago - at 05/05/2025 07:54PM

This incident has been resolved.

MONITORING about 4 hours ago - at 05/05/2025 04:41PM

Hosted Exchange (HEX) was experiencing an issue with inbound mail delivery for some mailboxes. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3692378

INVESTIGATING about 6 hours ago - at 05/05/2025 02:30PM

Hosted Exchange (HEX) is currently experiencing an issue with inbound mail delivery for some mailboxes. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3692378

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