Outage in OpenText
Zix Archiving Service Customer Interface is inaccessible
Resolved MajorIncident Report
Zix Archiving Service Customer Interface is currently experiencing accessibility issues and is unavailable for customers to intervene. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3703307
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/23/2025 07:15PM
Zix Archiving Service Customer Interface experienced accessibility issues and was unavailable for customers to intervene/administer their service. Teams were assembled and worked to resolve the issue. There have been no further service interruptions, and this matter is not considered closed. We appreciate your patience.
Tracking Number: IM3703307
MONITORING
11 months ago - at 05/21/2025 03:44PM
Zix Archiving Service Customer Interface experienced accessibility issues and was unavailable for customers to intervene/administer their service. Teams were assembled and worked to resolve the issue. We will monitor for the next few hours to ensure the problem has been fully resolved. We appreciated your patience with this matter.
Tracking Number: IM3703307
INVESTIGATING
11 months ago - at 05/21/2025 12:45PM
Zix Archiving Service Customer Interface is currently experiencing accessibility issues and is unavailable for customers to intervene. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3703307
Latest OpenText outages
Archiving Services are giving errors when trying to access - about 22 hours ago
Core Europe applications are currently unavailable - 16 days ago
Admin Center EU is in a degraded state - 17 days ago
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