Outage in OpenText
Cloud Fax Services were experiencing a degradation in service
Resolved MinorIncident Report
OpenText Fax2Mail (NA) and OpenText Production Messaging - Fax (NA) are experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3707547
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/28/2025 11:11AM
Cloud Fax services were experiencing a degradation in service. Document backlogs have been cleared. Current traffic is processing as normal. The issue is now resolved. We appreciate your patience.
- OpenText Fax2Mail (NA)
- OpenText Production Messaging - Fax (NA)
- OpenText Fax Cloud Connect
Tracking Number: IM3707547
MONITORING
11 months ago - at 05/28/2025 10:23AM
Cloud Fax services were experiencing a degradation in service. Please be advised that additional customers have been identified as being impacted by the incident and have been added to the list. Document backlogs exist and are currently being processed. Service has been restored and is now being validated. We appreciate your patience.
- OpenText Fax2Mail (NA)
- OpenText Production Messaging - Fax (NA)
- OpenText Fax Cloud Connect
Tracking Number: IM3707547
INVESTIGATING
11 months ago - at 05/28/2025 09:20AM
OpenText Fax2Mail (NA) and OpenText Production Messaging - Fax (NA) are experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3707547
Latest OpenText outages
Archiving Services are giving errors when trying to access - about 22 hours ago
Core Europe applications are currently unavailable - 16 days ago
Admin Center EU is in a degraded state - 17 days ago
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