Outage in OpenText

Zix - Hosted Exchange (HEX) - OWA Error

Major
July 01, 2025 - Started 1 day ago
Official incident page

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Outage Details

Hosted Exchange (HEX) is currently experiencing an issue with some mailboxes unable to log into OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3731388
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 hours ago - at 07/02/2025 05:31PM

Hosted Exchange (HEX) is currently experiencing an issue with some mailboxes unable to log into OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3731388

MONITORING 1 day ago - at 07/01/2025 07:05PM

Hosted Exchange (HEX) experienced an issue with some mailboxes unable to log into OWA. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3731388

INVESTIGATING 1 day ago - at 07/01/2025 06:33PM

Hosted Exchange (HEX) is currently experiencing an issue with some mailboxes unable to log into OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3731388

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