Outage in OpenText

Zix Encryption Services experienced an issue.

Resolved Major
July 02, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

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Outage Details

Encryption services are currently experiencing an issue with encrypting/queuing messages. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3732168
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/02/2025 09:03PM

Zix Encryption Services experienced an issue. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3732168

MONITORING 1 day ago - at 07/02/2025 09:02PM

Encryption services experienced an issue with encrypting and queuing messages. Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3732168

INVESTIGATING 1 day ago - at 07/02/2025 07:57PM

Encryption services are currently experiencing an issue with encrypting/queuing messages. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3732168

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