Outage in OpenText
ZixPortal Users cannot authenticate/setup SMS
Resolved MajorIncident Report
ZixPortals are currently experiencing an issue communicating with the SMS system. Users of ZixPortal will not be able to authenticate using SMS at this time. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3732163
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/02/2025 09:56PM
ZixPortals experienced an issue with communicating with our SMS provider. Users were not able to authenticate using SMS to gain access to the ZixPortal systems. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3732163
INVESTIGATING
10 months ago - at 07/02/2025 08:34PM
ZixPortals are currently experiencing an issue communicating with the SMS system. Users of ZixPortal will not be able to authenticate using SMS at this time. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3732163
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