Outage in OpenText
Cloud Fax Services are experiencing service unavailability.
Resolved MajorIncident Report
Cloud Fax Services and Core Messaging Europe are experiencing service unavailability. Document and visibility backlogs exists. Teams are assembled and are troubleshooting the issue. We appreciate your patience.
Tracking Number: IM3736458
Components affected
OpenText Fax2Mail OpenText Desktop Messaging BMS OpenText RightFax Connect OpenText Production MessagingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/10/2025 02:11AM
Cloud Fax Services and Core Messaging Europe were experiencing service unavailability. Document and visibility backlogs have been cleared. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3736458
MONITORING
9 months ago - at 07/10/2025 01:12AM
Cloud Fax Services and Core Messaging Europe were experiencing service unavailability. Service is restored. Document and visibility backlogs are being processed. We appreciate your patience.
Tracking Number: IM3736458
MONITORING
9 months ago - at 07/10/2025 12:12AM
Cloud Fax Services and Core Messaging Europe were experiencing service unavailability. Service is now restored. Document and visibility backlogs are being processed. We appreciate your patience.
Tracking Number: IM3736458
INVESTIGATING
9 months ago - at 07/09/2025 11:29PM
Cloud Fax Services and Core Messaging Europe are experiencing service unavailability. Document and visibility backlogs exists. Teams are assembled and are troubleshooting the issue. We appreciate your patience.
Tracking Number: IM3736458
INVESTIGATING
9 months ago - at 07/09/2025 11:12PM
Cloud Fax Services and Core Messaging Europe are experiencing service unavailability. Document and visibility backlogs exists. Teams are assembled and are troubleshooting the issue. We appreciate your patience.
Tracking Number: IM3736458
Latest OpenText outages
Archiving Services are giving errors when trying to access - about 22 hours ago
Core Europe applications are currently unavailable - 16 days ago
Admin Center EU is in a degraded state - 17 days ago
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