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Outage in OpenText

ZixPortals utilizing SMS for multi-factor authentication are currently experiencing an issue

Resolved Minor
July 10, 2025 - Started 9 months ago - Lasted 5 days
Official incident page

Incident Report

ZixPortals utilizing SMS for multi-factor authentication are currently experiencing an issue. Teams are assembled and working to resolve the problem. We appreciate your patience Tracking Number: IM3736989

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/15/2025 06:42PM

ZixPortals utilizing SMS for multi-factor authentication experienced an issue. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3736989

INVESTIGATING 9 months ago - at 07/14/2025 02:15PM

ZixPortals utilizing SMS for multi-factor authentication are currently experiencing an issue. Teams are assembled and working to resolve the problem. Updates for this issue will be sent if there are any significant updates. We appreciate your patience.

Tracking Number: IM3736989

INVESTIGATING 9 months ago - at 07/11/2025 07:30PM

ZixPortals utilizing SMS for multi-factor authentication are currently experiencing an issue. Teams are assembled and working to resolve the problem. We appreciate your patience.

Updates for this issue will be sent on 14 July 2025, or if there are any significant updates, whichever comes first.

Tracking Number: IM3736989

INVESTIGATING 9 months ago - at 07/10/2025 06:55PM

ZixPortals utilizing SMS for multi-factor authentication are currently experiencing an issue. Teams are assembled and working to resolve the problem. Updates for this issue will be sent if there are any significant updates. We appreciate your patience.

Tracking Number: IM3736989

INVESTIGATING 9 months ago - at 07/10/2025 03:56PM

ZixPortals utilizing SMS for multi-factor authentication are currently experiencing an issue. Teams are assembled and working to resolve the problem. We appreciate your patience.

Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3736989

INVESTIGATING 9 months ago - at 07/10/2025 02:57PM

ZixPortals utilizing SMS for multi-factor authentication are currently experiencing an issue. Teams are assembled and working to resolve the problem. We appreciate your patience

Tracking Number: IM3736989

INVESTIGATING 9 months ago - at 07/10/2025 01:55PM

ZixPortals utilizing SMS for multi-factor authentication are currently experiencing an issue. Teams are assembled and working to resolve the problem. We appreciate your patience

Tracking Number: IM3736989

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