Outage in OpenText

ZixPortals utilizing SMS for multi-factor authentication are currently experiencing an issue

Minor
July 10, 2025 - Started about 18 hours ago
Official incident page

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Outage Details

ZixPortals utilizing SMS for multi-factor authentication are currently experiencing an issue. Teams are assembled and working to resolve the problem. We appreciate your patience Tracking Number: IM3736989
Latest Updates ( sorted recent to last )
INVESTIGATING about 13 hours ago - at 07/10/2025 06:55PM

ZixPortals utilizing SMS for multi-factor authentication are currently experiencing an issue. Teams are assembled and working to resolve the problem. Updates for this issue will be sent if there are any significant updates. We appreciate your patience.

Tracking Number: IM3736989

INVESTIGATING about 16 hours ago - at 07/10/2025 03:56PM

ZixPortals utilizing SMS for multi-factor authentication are currently experiencing an issue. Teams are assembled and working to resolve the problem. We appreciate your patience.

Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3736989

INVESTIGATING about 17 hours ago - at 07/10/2025 02:57PM

ZixPortals utilizing SMS for multi-factor authentication are currently experiencing an issue. Teams are assembled and working to resolve the problem. We appreciate your patience

Tracking Number: IM3736989

INVESTIGATING about 18 hours ago - at 07/10/2025 01:55PM

ZixPortals utilizing SMS for multi-factor authentication are currently experiencing an issue. Teams are assembled and working to resolve the problem. We appreciate your patience

Tracking Number: IM3736989

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