Outage in OpenText
Email Threat Protection Link Protection returning "service unavailable" sproadically
Minor
June 02, 2026 - Started about 15 hours ago
Official incident page
Official incident page
Incident Report
Our team is actively monitoring our fix and have seen sporadic reports of "Service Unavailable" when accessing wrapped URL's. Our team is monitoring the logs and have placed fixes in place to mitigate the errors quickly. The team is currently working on testing/deployment of a permanent hotfix for this issue as well.
We apologize for any inconvenience this may be causing.
Incident: IM3936734
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MONITORING
about 15 hours ago - at 06/02/2026 04:20PM
Our team is actively monitoring our fix and have seen sporadic reports of "Service Unavailable" when accessing wrapped URL's. Our team is monitoring the logs and have placed fixes in place to mitigate the errors quickly. The team is currently working on testing/deployment of a permanent hotfix for this issue as well.
We apologize for any inconvenience this may be causing.
Incident: IM3936734
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