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Outage in OpenText

Core Secure Access Unavailable - IM3945596

Resolved Major
June 16, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

OpenText Core Secure Access login was unavailable for approximately 49 minutes on June 16, 2026, preventing users from completing the login process. The outage impacted multiple components including Active Access, B2B Connect, Identity and Access Management, ProviderLink, and Supplier Portal. Service was restored and confirmed resolved at 14:33 UTC following investigation and validation by the response team.

OpenText Core Secure Access login is unavailable. Users who are logging in may encounter errors in the login process. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3945596
Components affected
OpenText Active Access OpenText B2B Connect OpenText Identity and Access Management OpenText ProviderLink OpenText Supplier Portal

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/16/2026 02:33PM

Core Secure Access was unavailable. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3945596

MONITORING 3 days ago - at 06/16/2026 02:30PM

Core Secure Access was unavailable. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3945596

INVESTIGATING 3 days ago - at 06/16/2026 02:20PM

OpenText Core Secure Access login is unavailable. Users who are logging in may encounter errors in the login process. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3945596

INVESTIGATING 3 days ago - at 06/16/2026 01:46PM

OpenText Core Secure Access login is unavailable. Users who are logging in may encounter errors in the login process. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3945596

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