Outage in OPSWAT
MetaDefender Cloud - US Outage
Resolved MajorIncident Report
Summary AI Generated
MetaDefender Cloud's US region experienced a major outage lasting approximately 4.6 hours, causing extended scan times and scan failures across multiple API services including Deep CDR, Dynamic Analysis, and Multiscanning, as well as the main web portal. The root cause was identified as infrastructure limitations. A fix was deployed and service was fully restored.
We have received reports indicating that MetaDefender Cloud - US is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
Components affected
OPSWAT API - Deep CDR OPSWAT API - Dynamic Analysis OPSWAT metadefender.opswat.com OPSWAT API - MultiscanningTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 08/17/2026 06:53PM
We have resolved the underlying issues that were causing extended scan times and scan failures due to infrastructure limitations. Service has been fully restored, and we apologize for any inconvenience caused by this outage.
IDENTIFIED
10 days ago - at 08/17/2026 03:56PM
We have identified and have rolled out a fix. We are waiting on the service to recover.
INVESTIGATING
10 days ago - at 08/17/2026 02:21PM
We have received reports indicating that MetaDefender Cloud - US is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
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