**OPSWAT MetaDefender Cloud Email Security (US) experienced a major outage lasting approximately 3 hours on August 17, 2026.** The incident caused delays and failures in cloud email scanning for US-based users. The underlying infrastructure issues were identified and resolved, fully restoring email scanning services to normal operation.
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We have resolved the underlying infrastructure issues that were causing delays and failures in cloud email scanning. Email scanning services have been fully restored and are operating normally. We apologize for any inconvenience caused by this outage.
We have received reports indicating that MetaDefender Cloud Email Security- US is experiencing issues.
Our team is investigating and will provide an update as soon as possible.
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