Outage in Opti9
YOW - WAN Connectivity Issues (Bell Canada)
Resolved MinorIncident Report
Summary AI Generated
A peering issue between Opti9's upstream provider and Bell Canada caused connectivity problems for Bell network clients trying to access Opti9 Internet Services in the YOW region. Bell identified faulty networking equipment and implemented routing adjustments to bypass the problematic hardware while performing further analysis. The issue was fully resolved after 332 hours when the hardware problem was repaired and peering was reestablished.
We are aware of a peering issue between our upstream provider and Bell that may be impacting connectivity to Opti9 resources from clients originating from a Bell network. We have escalated this issue to our provider and are working with them toward resolution.
Components affected
Opti9 Internet Services - YOWTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 05/14/2026 01:58PM
The hardware issue impacting Bell peering has been repaired - peering has been reestablished.
MONITORING
27 days ago - at 04/30/2026 10:37PM
Bell Canada has identified trouble within their networking equipment and has made adjustments to their routing to bypass the equipment while further analysis is performed. Our testing indicates that this issue is now resolved - if you are still experiencing impact please contact our support team.
IDENTIFIED
27 days ago - at 04/30/2026 05:33PM
We are aware of a peering issue between our upstream provider and Bell that may be impacting connectivity to Opti9 resources from clients originating from a Bell network. We have escalated this issue to our provider and are working with them toward resolution.
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