Opti9 experienced connectivity issues for clients using Bell Canada networks due to a peering problem between Opti9's upstream provider and Bell. The incident affected multiple YOW region components including Compute, Network Core, Cloud Director, and Internet Services for 18.5 hours. The issue was resolved after implementing a fix and monitoring the results.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are investigating a potential peering issue between our upstream provider and Bell that may be impacting connectivity to Opti9 resources from clients originating from a Bell network. We have escalated this issue to our provider and are working with them toward resolution.
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