Outage in Opti9
Veeam Cloud Connect - Partial Outage - YOW/Ottawa
Resolved MinorIncident Report
Summary AI Generated
Opti9's Veeam Cloud Connect service in the Ottawa region experienced intermittent backup and replication job failures across two infrastructure components (hostedbizz and yow02-b) for approximately 5.7 hours. The yow02-b issue was resolved first, followed by the hostedbizz environment shortly after. Both components were fully restored and the incident was closed after a monitoring period confirmed stable performance.
We are currently experiencing intermittent backup and replication job failures with Veeam Backup and Replication jobs. Our team is investigating the issue and are working toward resolution as soon as possible. If you have any questions or concerns, please contact our support team.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/03/2026 06:43PM
Performance has remained stable and we will be marking this incident as fully resolved.
MONITORING
14 days ago - at 07/03/2026 05:44PM
Our engineering team has resolved the issue impacting yow00-b (hostedbizz). The status of this incident will be moved to monitoring while we ensure performance remains stable.
Jobs should have resumed and completed after the services were recovered, but if you're experiencing job failures we kindly ask that you rerun the job.
IDENTIFIED
14 days ago - at 07/03/2026 04:32PM
Our engineering team has identified the issue impacting yow00-b (hostedbizz) and is currently working on a resolution.
IDENTIFIED
14 days ago - at 07/03/2026 02:46PM
Our engineering team has been able to resolve the issue in our yow02-b region.
We continue to work on resolving the issue impacting yow00-b (hostedbizz)
INVESTIGATING
14 days ago - at 07/03/2026 02:01PM
We are continuing to investigate this issue.
INVESTIGATING
14 days ago - at 07/03/2026 01:02PM
We are continuing to investigate this issue.
INVESTIGATING
14 days ago - at 07/03/2026 12:58PM
We are currently experiencing intermittent backup and replication job failures with Veeam Backup and Replication jobs. Our team is investigating the issue and are working toward resolution as soon as possible. If you have any questions or concerns, please contact our support team.
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