Outage in Opti9
Network Issues - YOW/Ottawa
Resolved MajorIncident Report
Summary AI Generated
**Opti9 – Network Issues (YOW/Ottawa)** A network issue impacted multiple services in Opti9's Ottawa region, affecting Network Core, Cloud Director, and Internet Services. The disruption lasted approximately 25 minutes (2:10–2:35 PM ET on September 10, 2026), after which the team identified the root cause and restored all services. The incident was formally resolved on September 18, 2026.
Our teams are currently investigating a network issue impacting multiple services in this region. If you have any questions or concerns, please contact our support team.
Components affected
Opti9 Network Core - YOW Opti9 Cloud Director - YOW Opti9 Internet Services - YOWTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 09/18/2026 01:20PM
This incident has been resolved.
MONITORING
27 days ago - at 09/10/2026 07:15PM
Our team has identified the cause of the incident and have implemented mitigation. At this time, all services are restored.
Our monitoring indicates that a subset of services were impacted between 2:10PM ET and 2:35PM ET.
INVESTIGATING
27 days ago - at 09/10/2026 06:36PM
Our teams are currently investigating a network issue impacting multiple services in this region. If you have any questions or concerns, please contact our support team.
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