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Outage in Opti9

Veeam Cloud Connect - Service Outage - YYC/Calgary

Resolved Major
October 01, 2026 - Started 5 days ago - Lasted about 15 hours
Official incident page

Incident Report

Summary AI Generated

Opti9's Veeam Cloud Connect Backup and Replication services in the Calgary (YYC) region experienced a major outage lasting approximately 15.5 hours, rendering both services completely unavailable. The team investigated and restored normal operation, moving to a monitoring phase before confirming full resolution. The incident was officially closed after the environment was confirmed stable.

Veeam Cloud Connect services in this region are currently impacted by an outage and are unavailable. Our team is investigating the issue and are working toward resolution as soon as possible. If you have any questions or concerns, please contact our support team.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/02/2026 12:41PM

This incident has been resolved.

MONITORING 5 days ago - at 10/01/2026 09:34PM

The issue impacting Veeam Cloud Connect services has been resolved, and services are currently operating normally.

Our team will continue to closely monitor the environment to ensure the services remain stable before we consider the incident fully resolved.

We appreciate your patience and understanding while we worked to restore service. If you experience any further issues or have any questions, please contact our Support team.

INVESTIGATING 5 days ago - at 10/01/2026 09:16PM

Veeam Cloud Connect services in this region are currently impacted by an outage and are unavailable. Our team is investigating the issue and are working toward resolution as soon as possible. If you have any questions or concerns, please contact our support team.

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