Opti9's Veeam Cloud Connect service at the YOW03/Ottawa region (yow03-b) experienced a major outage lasting approximately 26 hours, rendering backup and replication services completely unavailable. The issue was identified on September 30, 2026, and services were restored later that same day, with the incident formally resolved on October 1, 2026. No further details on the root cause were disclosed publicly.
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This incident has been resolved.
The issue impacting Veeam Cloud Connect services in YOW03 has been resolved, and services are currently operating normally.
Our team will continue to closely monitor the environment to ensure the services remain stable before we consider the incident fully resolved.
We appreciate your patience and understanding while we worked to restore service. If you experience any further issues or have any questions, please contact our Support team.
Veeam Cloud Connect services in this region are currently impacted by an outage and are unavailable. Our team is investigating the issue and are working toward resolution as soon as possible. If you have any questions or concerns, please contact our support team.
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