Outage in Opti9
Veeam Cloud Connect - Partial Outage - GSC3/New York
Resolved MajorIncident Report
Summary AI Generated
Opti9's Veeam Cloud Connect environment in the GSC3/New York region experienced intermittent backup and replication job failures across multiple cloud gateway components for approximately 21 hours. The issue was traced to an underlying network problem in the region, which disrupted Veeam Cloud Connect Backup and Replication services. Resolution was achieved by restarting the affected gateways, restoring normal replication operations.
We are currently experiencing intermittent backup and replication job failures with Veeam Backup and Replication jobs. Our team is investigating the issue and are working toward resolution as soon as possible. If you have any questions or concerns, please contact our support team.
Components affected
Opti9 Veeam Cloud Connect Backup - pub1-gsc3-cgb Opti9 Veeam Cloud Connect Backup - pub2-gsc3-cgb Opti9 Veeam Cloud Connect Replication - pub1-gsc3-cgrTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 09/03/2026 02:06PM
Our engineering team identified that this issue impacting Veeam Cloud Connect was related to the ongoing network issue in this region. Our teams restarted gateways during the day yesterday which resolved the replication issues.
If you are still observing issues with replication jobs, please reach out to our support team for assistance.
IDENTIFIED
14 days ago - at 09/02/2026 05:01PM
We are currently experiencing intermittent backup and replication job failures with Veeam Backup and Replication jobs. Our team is investigating the issue and are working toward resolution as soon as possible. If you have any questions or concerns, please contact our support team.
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