The Opti9 GSC/New York data center experienced a utility power outage lasting approximately 28 hours, during which the facility operated on generator power with no impact to customer workloads. Restoration efforts were delayed due to high winds on site. Utility power was restored and the incident was fully resolved after monitoring confirmed stable conditions.
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This incident has been resolved.
Utility power has now been restored to our facility. Our engineering and facilities teams are monitoring the situation closely.
The data center continues to run on generator power while we await restoration of utility power. Utility crews are on site working through repair efforts, which are delayed to due to high winds in the area.
An issue impacting data center power in this region has been identified. The site is currently running on generator power due to a utility outage in the area. Our teams are working with the utility provider, prioritizing and monitoring restoration efforts. There is no current impact to workloads. If you have any questions or concerns, please contact our support team.
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