Outage in Optimizely

Configured Commerce (B2B) - External outage affecting deployments

Resolved Minor
October 24, 2024 - Started about 1 year ago - Lasted about 17 hours
Official incident page

Incident Report

We have currently identified an external issue impacting our Configured Commerce (B2B) customers' ability to deploy across multiple environments. This issue impacts the build and deploy of new base or extensions code to B2B sites and does not affect normal operation of any B2B site. Some customers may see deployments stall or confirmation emails not delivered. Our infrastructure partners are working on resolving the issue as quickly as possible. Updates concerning the situation will be provided on the Optimizely Status Page as they become available.
Components affected
Optimizely Configured Commerce – EMEA Region Optimizely Configured Commerce – NA Region Optimizely Configured Commerce – APAC Region

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/25/2024 02:19PM

This event has been resolved. Normal function for build and deploy of new base or extensions code has been restored.

IDENTIFIED about 1 year ago - at 10/24/2024 09:30PM

We have currently identified an external issue impacting our Configured Commerce (B2B) customers' ability to deploy across multiple environments. This issue impacts the build and deploy of new base or extensions code to B2B sites and does not affect normal operation of any B2B site.

Some customers may see deployments stall or confirmation emails not delivered. Our infrastructure partners are working on resolving the issue as quickly as possible. Updates concerning the situation will be provided on the Optimizely Status Page as they become available.

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