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Outage in Optimizely

DXP Management portal - Degraded performance and availability

Resolved Minor
January 13, 2025 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing issues with the DXP Management Portal. Performance may be slow when accessing the page, and you may not be able to see a project or perform deployments. We are investigating and will provide updates as follows.
Components affected
Optimizely Digital Experience Cloud Service - Management Portal

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/13/2025 01:09PM

The health of the service is confirmed to remain stable, the incident is resolved.

MONITORING about 1 year ago - at 01/13/2025 09:12AM

Performance on DXP maintenance portal has improved, site responds as expected, alerts have stopped and failed requests are decreasing. We continue to investigate the cause and monitoring.

INVESTIGATING about 1 year ago - at 01/13/2025 08:51AM

We are currently experiencing issues with the DXP Management Portal. Performance may be slow when accessing the page, and you may not be able to see a project or perform deployments. We are investigating and will provide updates as follows.

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