Outage in Optimizely

Performance issue with Search & Navigation in EUROPE region - EMEA17

Resolved Minor

March 17, 2025 - Started 11 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating the performance issue with Search and Navigation on EMEA17. Some customers may experience high response times, and/or 5xx errors. We will inform as soon we will have more information. Thank you for your patience!

Components affected

Optimizely North Europe

Need to monitor Optimizely outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 03/17/2025 01:11PM

This incident has been resolved.

MONITORING 11 months ago - at 03/17/2025 07:08AM

A fix has been implemented and service is operational. We are continuing to monitor the health of the service and will provide additional updates as they become available.

IDENTIFIED 11 months ago - at 03/17/2025 07:01AM

The issue has been identified and we are currently working on mitigation efforts.

INVESTIGATING 11 months ago - at 03/17/2025 06:31AM

We are currently investigating the performance issue with Search and Navigation on EMEA17. Some customers may experience high response times, and/or 5xx errors.
We will inform as soon we will have more information.
Thank you for your patience!

Latest Optimizely outages

Asset Visibility Issues in CMP DAM - 10 days ago

Optimizely Graph - One of our EMEA production clusters have intermittent availability issues - 11 days ago

Search & Navigation Incident - Intermittent failed request for US East cluster - 14 days ago

CMP: Task Creation And Accessibility Failure - 18 days ago

Delayed delivery of some emails (affected domains: gmail.com and gmx.de) - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook