Outage in Optimizely

Digital Experience Platform (DXP) - Issue with deployments

Resolved Minor
May 21, 2025 - Started 1 day ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing an ongoing issue with deployments and therefore recommend that you do not start any new deployments at this time. We expect the issue to be solved in a short time. We will provide additional updates as soon as they become available. Thank you for your patience!
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/21/2025 02:55PM

This incident has been resolved.

MONITORING 1 day ago - at 05/21/2025 01:58PM

The hotfix release is in its final stages. Deployments appear to continue to function normally and monitoring shows no stuck deployments since we switched to the updated automation account at 11:05 AM (UTC). We will continue to monitor closely until the hotfix release is fully completed.

IDENTIFIED 1 day ago - at 05/21/2025 12:39PM

An ongoing system release with a fix is still progressing. New Customer deployments should work as normal now and any ongoing Customer deployments are advised to keep on running. Thank you for your patience!

IDENTIFIED 1 day ago - at 05/21/2025 11:21AM

An ongoing system release with a fix is progressing. New Customer deployments should work as normal now and any ongoing Customer deployments are advised to keep on running.

IDENTIFIED 1 day ago - at 05/21/2025 10:40AM

We are currently experiencing an ongoing issue with deployments and therefore recommend that you do not start any new deployments at this time. We expect the issue to be solved in a short time.

We will provide additional updates as soon as they become available. Thank you for your patience!

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