Outage in Optimizely
Issue with Cloud license portal
Resolved MajorIncident Report
We are currently investigating issue with Cloud license portal. It can result in CMS backend license check may fail and longer DXP provisioning.
Components affected
Optimizely Digital Experience Cloud Service - Management PortalNeed to monitor Optimizely outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 10/16/2025 01:26PM
This incident has been resolved.
MONITORING
3 months ago - at 10/16/2025 11:59AM
We are continuing to monitor for any further issues.
MONITORING
3 months ago - at 10/16/2025 11:35AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 10/16/2025 11:23AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 10/16/2025 11:11AM
We are currently investigating issue with Cloud license portal. It can result in CMS backend license check may fail and longer DXP provisioning.
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