Outage in Optimizely

DXP Management Portal deployment issues

Resolved Minor
November 10, 2025 - Started 5 days ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently investigating ongoing deployment failures within DXP Management Portal (PaaS-portal), and therefore we recommend you to not start any new deployments at this time. We will provide more updates as soon as they become available. Thank you for your patience.
Components affected
Optimizely Digital Experience Cloud Service - Management Portal

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 11/10/2025 01:01PM

This incident has been resolved.

MONITORING 4 days ago - at 11/10/2025 11:42AM

A fix was implemented around 11:00 (UTC) and we see that deployments have been successful since then. We will continue to monitor closely.

IDENTIFIED 5 days ago - at 11/10/2025 07:20AM

Development of a fix continues for the issue we identified. We will provide additional updates as they become available.

IDENTIFIED 5 days ago - at 11/10/2025 04:16AM

We are continuing to develop the code fix for the issue identified, and additional updates will be provided as they become available.

IDENTIFIED 5 days ago - at 11/10/2025 03:07AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 11/10/2025 02:38AM

We are currently investigating ongoing deployment failures within DXP Management Portal (PaaS-portal), and therefore we recommend you to not start any new deployments at this time.

We will provide more updates as soon as they become available.

Thank you for your patience.

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