Outage in OptimoRoute

Disruption of mobile service

Resolved Minor
February 27, 2023 - Started almost 2 years ago
Official incident page

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Outage Details

We're aware of an issue affecting some customers that are using our mobile application. Fix is being implemented.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/27/2023 01:58PM

The issue with the mobile service has been resolved.

Thank you for your patience while we resolved the problem.

Incident began at 2023-02-27T03:30Z and ended 2023-02-27T03:33Z.

IMPACT DETAILS:
During the downtime the drivers couldn't get new plans and plan updates and the dispatchers could not log in to the web application. Some drivers have been logged out of the mobile application.

MONITORING almost 2 years ago - at 02/27/2023 12:15PM

We have identified the issue and it has been resolved.

IDENTIFIED almost 2 years ago - at 02/27/2023 11:38AM

We're aware of an issue affecting some customers that are using our mobile application. Fix is being implemented.

Latest OptimoRoute outages

Issues with the mobile service - over 1 year ago

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