Outage in OptimoRoute
Disruption of mobile service
Resolved Minor
February 27, 2023 - Started over 2 years ago
Official incident page
Official incident page
Incident Report
We're aware of an issue affecting some customers that are using our mobile application. Fix is being implemented.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/27/2023 01:58PM
The issue with the mobile service has been resolved.
Thank you for your patience while we resolved the problem.
Incident began at 2023-02-27T03:30Z and ended 2023-02-27T03:33Z.
IMPACT DETAILS:
During the downtime the drivers couldn't get new plans and plan updates and the dispatchers could not log in to the web application. Some drivers have been logged out of the mobile application.
MONITORING
over 2 years ago - at 02/27/2023 12:15PM
We have identified the issue and it has been resolved.
IDENTIFIED
over 2 years ago - at 02/27/2023 11:38AM
We're aware of an issue affecting some customers that are using our mobile application. Fix is being implemented.
Latest OptimoRoute outages
Issue with loading maps - 4 months ago
Issues with the mobile service - over 2 years ago
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