Outage in Opus Interactive
Circuit down between TX1 and HIO1/VA1 datacenters
Resolved Minor
June 29, 2021 - Started over 4 years ago
Official incident page
Official incident page
Incident Report
We have identified an issue affecting some of our clients.
The circuits allowing internal communication between the TX1 and HIO1/VA1 data-centers is down. External Internet facing services appear to be unaffected. The circuit vendors are working on the issue, at this time we do not have an ETA on resolution
Thank you for your patience and understanding in this matter. Please continue to check this site for any updates.
Sincerely,
Opus Interactive Inc.
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Latest Updates ( sorted recent to last )
RESOLVED
over 4 years ago - at 06/29/2021 11:49PM
This incident has been resolved.
MONITORING
over 4 years ago - at 06/29/2021 08:23PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 4 years ago - at 06/29/2021 08:22PM
The circuits are back online. We are continue monitoring them while waiting for the official words from the vendor.
IDENTIFIED
over 4 years ago - at 06/29/2021 07:37PM
Latest update from Databank:
"Technicians on site are working at both ends of the fiber line to assess where any damage may reside. As efforts continue we will remain in contact with technicians and will relay information as we received it. "
IDENTIFIED
over 4 years ago - at 06/29/2021 06:21PM
Databank networking team and onsite facilities teams are working with the tech on-site to identify the circuit. They are tracing the circuit now. More updates to follow.
IDENTIFIED
over 4 years ago - at 06/29/2021 10:53AM
We have identified an issue affecting some of our clients.
The circuits allowing internal communication between the TX1 and HIO1/VA1 data-centers is down. External Internet facing services appear to be unaffected. The circuit vendors are working on the issue, at this time we do not have an ETA on resolution
Thank you for your patience and understanding in this matter. Please continue to check this site for any updates.
Sincerely,
Opus Interactive Inc.
Latest Opus Interactive outages
Upstream network provider outages affecting some routes. - 26 days ago
Incident affecting infrastructure. - over 3 years ago
Connecivity issues in TX datacenter - over 4 years ago
Circuit down between TX1 and HIO1/VA1 datacenters - over 4 years ago
Inbound external network access in Dallas TX (TX1) - over 4 years ago
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