Multiple Oracle Cloud Infrastructure services | US East (Ashburn) | CN-211241

We have validated that service impact across services has been mitigated.

Customer Impact: Customers may have experienced failures or latency performing operations that utilize virtual networking. This includes compute instance launches, block storage and VNIC attachments. Services that rely on these underlying actions may also have experienced impact.

Preliminary Root Cause: A service management database was impacted by a configuration issue that prevented virtual networking operations from completing successfully.

Start Time: March 4, 2022 18:00 UTC

We have applied mitigations and confirmed that the majority of the affected services are restored. A subset of services are still in the recovery process, and engineers will continue to monitor the situation to confirm that impact is fully resolved.

We're currently seeing significant signs of recovery from our telemetry systems, and we're continuing to monitor the issue until full recovery.

Our engineers are continuing their work to mitigate the issue affecting multiple Oracle Cloud Infrastructure services in the US East (Ashburn) region.

While monitoring, we've identified additional configuration issues in other back-end infrastructure and we're applying the same fix to resolve the issue.

We've applied a fix to mitigate the issue affecting multiple Oracle Cloud Infrastructure services in the US East (Ashburn) region. We're currently seeing significant improvements in our metrics, and we're continuing to monitor the issue to confirm full recovery.

We've identified an issue affecting multiple Oracle Cloud Infrastructure services in the US East (Ashburn) region. Our engineers are actively working to mitigate the issue.

Customer Impact: Some customers may be experiencing failures when attaching volumes.

Start Time: March 4, 2022 18:00 UTC

Reference Number: CN-211241